ViewPoint Tempo

Monitor trends with ease

TAKE THE TEMPO OF EXPERIENCE

A compelling introduction to quick and simple touchscreen surveys.

green-button  Perfect for short 1, 2 or 3 question surveys.

green-button  Appealing simplicity focuses attention on the survey screen. 

green-button  Plug and play technology.

 

Proven to work in

  • Restaurants
  • Visitor attractions
  • Care homes 
  • and more ...

 Download Product guide

 

 

ViewPoint-Tempo-in-a-restaurant-setting

 

Tempo image library 

Click on the tabs to find out more about the Tempo feedback solution
  • Supports multiple question types - Smiley face, rating questions, free text, etc...
  • Time stamped responses.
  • Live alerts - receive instant notification of service affecting issues.
  • Excellent response rates.

Remember ...
In-the-moment feedback has been proven to be up to 40% more accurate than feedback captured just 24 hours later.

Supplement your feedback with an online channel - included with all Tempo orders free of charge.

 

How it works

Your survey questions are replicated on an online survey, and we will provide you with a link to share however you wish.

When a customer completes the survey the results are automatically collated on your live dashboard. Here you are able to filter out responses collected on location or online, or combine them together for an overall view.

Track your service performance in real time using our highly visual, interactive dashboard. Identify issues as they arise, make improvements and measure their impact.

 

Watch our short video to discover more - 

 

ViewPoint surveys can be customised to suit your own brand.

survey-examples

 

You can choose to use one of ViewPoint's bank of button images -

Smiley rangeButtons-Fun

Stars rangeButtons-Stars-2

 

or choose your own!

Features included as standard

Interactive
dashboard
 Near real-time upload of results to your personalised dashboard, accessible 24/7. 
Instant
reports
 One click to share reports, share online links to live or static dashboards, save to PDF or extract raw data.
Misuse
protection

 Valid8TM ViewPoint's unique patented software, automatically filters out and quarantines suspect replies to ensure reliable data. Quarantined data is always available  for you to view should you wish!

ViewPoint
API
 Integrate your feedback results in to your own company reporting software with our free API.

 

Optional extras include

Branding
 Optional branding and colour options on the pole of the Tempo help you to make the device your own.
Battery
packs
 Battery packs can be added to give you more flexibility on the location of the device.
Pop-up
display
 Need to grab more attention? A pop up banner or feedback flag can help you to create a bigger presence, especially useful in large areas such  as conference centres, atrium or reception spaces.
Infographics
 Bring your reports to life for customers or wider staffing teams with colourful infographics to display your results.
Live
Alerts
 Instant notifications when responses fall outside of your service parameters.
Multi-channel
options
 Need to capture feedback across multiple channels, including SMS, paper and telephone? These elements can be added to your feedback  solution, priced and packaged to reflect the needs of the project.
 
Tempo-with-figure
Dimensions (h,w,d) (h) 1100mm (w) 350mm (d) 350mm
Weight 9kg
Shipping
container
dimensions
D - 90 mm
W - 530 mm
H - 1250 mm
Screen Size 10.1”
Screen resolution 1920 x 1200
Connectivity Wi-Fi and 3G
Operating system Android 7.0
Branding options On screen as standard
Banner size - 1024 x 200 pixels.
Power options Mains or battery (recharge battery after 24 hours)
   
View more kiosks available from ViewPoint :
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Customers Love Us

"Such low-cost and yet high-value feedback is immensely helpful in getting closer to our customers. Being able to respond to their expectations will help to keep Shoe Zone ahead of our competition."
Naomi Shefford
Marketing, Shoe Zone
"ViewPoint gives us the ability to gain feedback from all our customers and very quickly review the data. It puts our customers at the heart of the decision making process."
Ben Beevers
Group Customer Services Manager, Everyone Active
"As responses are collected and analysed in real time, service managers are far better placed to react to feedback quickly."
Michael Marshall
Quality Co-ordinator, University of Exeter

want to get more feedback?

let's talk
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