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collect more feedback

A feedback kiosk helps you to maximise feedback captured from customers, patients, visitors and employees at the point of experience.
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ViewPoint Tempo

Tempo

ViewPoint Pulse

Pulse

ViewPoint Curve

Curve

HappyOrNot Terminal

HappyOrNot

Multi-Channel Icon

Other

Feedback Kiosks

Real time feedback
Our range of feedback kiosks enable you to find out what your customers are thinking and why they are thinking it.
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Easy to install and use
You will be up and running in minutes. No training or special equipment is needed. Simply plug and go.
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Surveys tailored to meet your needs
We give you the ability to design and tailor surveys that will work for you, engaging your customers and maximising response rates.
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Great user experience
Stylish design and intuitive interface makes the feedback experience fun and engaging.
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Accessibility solutions
...are available to ensure that you give all of your customers a voice
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Packages
... provide you with a range of options and deliver great value
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Connectivity Options
Comes with secure 3G and wireless options

Touchscreen Kiosk Features
Misuse Protection

Our patented Valid8™ algorithms protect the integrity of your feedback data giving you the reassurance that you will be taking action on information that’s trustworthy and reliable.

Live Dashboard

Our smart analytics and live dashboard are included as standard with all of our touchscreen kiosks.

Live Alerts

Our configurable live alerts give you instant notification of issues causing dissatisfaction enabling you to deal with them before they become a major problem.

Sentiment Analysis

Gain great insights from free-text comments without having to read through them all yourself.

Safe and Secure

We are ISO 27,001:2013 certified suppliers. All feedback data is stored and transmitted in encrypted form. Your data is safe with us.

ViewPoint API

Integrate your ViewPoint data into your own reports and dashboards using our ViewPoint API.

Branding

Survey designs that are completely aligned with your company brand. Make your kiosk eye-catching by displaying company branding on the stand.

Smart Dashboard Reporting

Included as Standard

Our dashboards are powerful, intuitive and real-time – and they are included as standard with all of our kiosk packages. You can monitor and manage your service performance 24/7, getting the right insights to the right people to drive business decisions.
ViewPoint Tempo Feedback device in a restaurant

ViewPoint Tempo

Take the tempo of experience
The Tempo is a great, affordable option for asking short rating questions. Use the Tempo to monitor trends and to find out what your customers are thinking.
ViewPoint Tempo Specification
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ViewPoint Pulse

Monitor the pulse of feedback

The Pulse is a stylish, flexible and portable kiosk. It can operate on both battery and mains power and can transfer data via 3G or Wi-Fi.

It’s quick to assemble and ready to use in minutes meaning that you can start capturing feedback straight away.

Use the Pulse to find out what your customers are thinking and discover the reasons behind their dissatisfaction or delight.
ViewPoint Pulse Specification
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ViewPoint Pulse collecting feedback at an Event
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ViewPoint Curve

manage the curve to improvement

The Curve is a large, robust kiosk with great presence.

It’s ideal for conference areas, atriums and open spaces in general. Its large screen is suited to more complex questions and its stand provides an ideal canvas for eye-catching images and branding. 

The Curve is rugged, durable and well able to cope with the buffeting that can be received in busy, high-footfall areas.
ViewPoint Curve Specification
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Happyornot

A quick tap to show happiness

Where time is short and you just want to ask a single question, the HappyOrNot is the terminal for you!

HappyOrNot is a light weight, battery operated device that can be located anywhere and moved to suit your needs.

A large backboard with a single question grabs attention and respondents can quickly tap one of the 4 smiley face buttons as they pass the terminal.
HappyOrNot specification
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HappyOrNot terminal collecting feedback in an airport
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Other touchscreen devices

More than just kiosks

ViewPoint offer a range of touchscreen devices, including wall mounted, desk mounted and tablets.  Please contact us to discuss the options.

Multi-channel options

Kiosks can collect feedback on their own or work with other channels of feedback capture, for instance paper, SMS, telephone or online. 
Read more about multi channel options
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Our approach

Capture, Analyse, Improve – smart and seamless solutions from feedback capture right through to service improvement. We’re your one stop feedback shop
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1. Capture
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2. Analyse
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3. Improve

Getting more from feedback

DOWNLOAD NOW :

How to select the best feedback channel for your project and maximise the value of the feedback you receive.
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Customers Love Us

"ViewPoint gives us the ability to gain feedback from all our customers and very quickly review the data. It puts our customers at the heart of the decision making process."
Ben Beevers
Group Customer Services Manager, Everyone Active
"Our work with ViewPoint enables us to really know what our patients and carers think. Beyond the FFT we also gain great insight from patient surveys that are co-designed to provide highly accessible means for patient responses."
Hayley White
Patient Experience Officer with Royal Free and Barnet and Chase

"As responses are collected and analysed in real time, service managers are far better placed to react to feedback quickly."

Michael Marshall
Quality Co-ordinator, University of Exeter
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want to get more feedback?

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Contact us

Our location

Capture > Analyse > Improve™
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