Our patented Valid8™ algorithms protect the integrity of your feedback data giving you the reassurance that you will be taking action on information that’s trustworthy and reliable.
Our smart analytics and live dashboard are included as standard with all of our touchscreen kiosks.
Our configurable live alerts give you instant notification of issues causing dissatisfaction enabling you to deal with them before they become a major problem.
Gain great insights from free-text comments without having to read through them all yourself.
We are ISO 27,001:2013 certified suppliers. All feedback data is stored and transmitted in encrypted form. Your data is safe with us.
Integrate your ViewPoint data into your own reports and dashboards using our ViewPoint API.
Survey designs that are completely aligned with your company brand. Make your kiosk eye-catching by displaying company branding on the stand.
Included as Standard
Our dashboards are powerful, intuitive and real-time – and they are included as standard with all of our kiosk packages. You can monitor and manage your service performance 24/7, getting the right insights to the right people to drive business decisions.
The Curve is a large and robust kiosk that really stands out in the crowd. Its presence and 15” screen make it ideal for busy, high footfall areas where it is highly effective at gaining attention and increasing response rates.
Plus all the same great benefits as the ViewPoint Pulse.
Where time is short and you just want to ask a single question, the HappyOrNot is the terminal for you!
HappyOrNot is a light weight, battery operated device that can be located anywhere and moved to suit your needs.
A large backboard with a single question grabs attention and respondents can quickly tap one of the 4 smiley face buttons as they pass the terminal.
Depth: 385 mm
Width: 465 mm
Height: 1390 mm
Depth: 570 mm
Width: 400 mm
Height: 190 mm
Weight: 11 Kg
ViewPoint offer a range of touchscreen devices, including wall mounted, desk mounted and tablets. Please contact us to discuss the options.
Kiosks can collect feedback on their own or work with other channels of feedback capture, for instance paper, SMS, telephone or online.
"As responses are collected and analysed in real time, service managers are far better placed to react to feedback quickly."