ViewPoint Feedback Packages

ViewPoint Packages

The ViewPoint package approach makes it easier to get going on your feedback journey. Simply select the package that suits your needs and choose your preferred devices.
ViewPoint Feedback Package

Starter  |  Premium  |  Event

 


Starter Feedback Package -  find out WHY?

The starter package is designed to get you up and running with a shortsurvey that helps you to track happiness over time. Following a smiley rating question the survey asks a further 2 questions including that all important 'why?' question to give you actionable feedback.

 

The starter package includes:

ViewPoint Packages touchscreen feedback devices
  • Choice of 3G / WiFi enabled feedback device
  • Choice of device branding
  • Your simple, tailored and branded survey pre-loaded on device
  • Plug & Play ready
  • UK-based dedicated customer and technical support
  • Hardware warranty
  • Near real time dashboard reporting (following “nonsense” response check)
  • Options for live alert notifications and bespoke branding

Premium Feedback Package - more questions for further insight

Our premium package offers all the same features as the starter but also includes the following:

  • Unlimited survey changes (Fair use applies) - surveys created, tested, deployed and hosted by us to your requirements
  • Up to 6 questions included
  • Bespoke on-screen branding
  • Bespoke button images
  • Options for live alert notifications and bespoke branding
  • Survey suitability health check

 

 

Event Feedback Package - instant feedback on your event

The event package has been designed to gather feedback from visitors or delegates at a single event. Reach more attendees and report back on findings quickly.

  • Choice of 3G / WiFi enabled kiosk
  • Event duration up to 5 days
  • Choice of device branding
  • Your simple, tailored and branded survey pre-loaded on device
  • Unlimited responses
  • Access to dashboard post event
  • Survey available online post event
  • Options for live alert notifications and bespoke branding

Download Price List

  Or Click Here to Get a Quote for your feedback needs

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Customers Love Us

"Gaining feedback at the point each aspect is experienced gives us a more accurate insight into customer attitude and opinion. The touchscreen survey kiosks give us the opportunity to engage with everyone who is on site."
Becky Humphries
Genting Arena
"Our work with ViewPoint enables us to really know what our patients and carers think. Beyond the FFT we also gain great insight from patient surveys that are co-designed to provide highly accessible means for patient responses."
Hayley White
Patient Experience Officer with Royal Free and Barnet and Chase
"ViewPoint’s solution was quick and easy to install… it’s been invaluable in enabling us to capture, track and report on our customer’s opinion, and gain insights that help us improve the student, staff and customer experience."
Mark Potter
Head of Service Delivery, Warwick University

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