ViewPoint Packages

The ViewPoint package approach makes it easier to get going on your feedback journey. Simply select the package that suits your needs and choose your preferred devices.
ViewPoint feedback Package

Starter  |  Premium  |  Professional  |  Event

 


Starter Feedback Package -  Find out WHY?

The starter package is designed to get you up and running with a 3 question survey that helps you to track happiness over time. Following a smiley rating question the survey asks a further 2 questions including that all important 'why?' question to give you actionable feedback.

ViewPoint Feedback and Survey Terminals

The starter package includes:

  • 1 wi-fi enabled kiosk
  • Dynamic reporting dashboard
  • Pre-loaded questionnaire with up to 3 questions agreed by you
  • Questionnaire also available via web for respondents to complete online
  • Unlimited responses
  • 12 month term
  • Questionnaire branding
  • Kiosk works offline
  • Secure and fully locked down screen
  • Technical helpdesk support
  • Training material available online
  • Full life hardware warranty.

Premium Feedback Package - More questions for further insight

Our premium package offers all the same features as the starter, however, it gives you the opportunity to ask more questions and it allows you to make changes to your survey. We also provide a questionnaire health check to keep you on track.

  • 1 wi-fi enabled kiosk 
  • Dynamic reporting dashboard
  • Text analysis reporting for open-ended questions
  • Pre-loaded questionnaire with up to 5 questions agreed by you
  • Questionnaire also available via web for respondents to complete online
  • 12 month term
  • Up to 6 questionnaire changes included
  • Questionnaire branding
  • Questionnaire Health Check
  • Kiosk works offline
  • Secure and fully locked down screen
  • Technical helpdesk support
  • Training material available online
  • Full life hardware warranty.

Professional Feedback package - Take control of your surveys

The professional package is ideal for customers who want the flexibility to create and manage their own surveys. This package enables you to create and deploy multiple surveys across your feedback channels. With Professional you gain full platform access.

  • 1 wi-fi enabled kiosk
  • Access to our ViewPoint™ Self-Serve platform
  • Ability to create and deploy questionnaires yourself
  • Self-serve reporting including raw data & summary reporting
  • Text analysis reporting for open-ended questions
  • Questionnaires available via web for respondents to complete online
  • 12 month term
  • Unlimited number of questionnaires
  • No limit to the number of questions included in each questionnaire
  • Questionnaire branding
  • Kiosk works offline
  • Secure and fully locked down screen
  • Technical helpdesk support
  • Training material available online
  • Full life hardware warranty.

Event Feedback package - instant feedback on your event

The event package has been designed to gather feedback from visitors or delegates at a single event. With 2 kiosks included, you can reach more attendees and report back on findings quickly.

  • 1 wi-fi enabled kiosk
  • Event duration up to 5 days
  • Unlimited responses
  • Post event report
  • Questionnaire available online after the event
  • Pre-loaded, event feedback Questionnaire with up to 5 questions
  • Customer branding on survey
  • Standard branding on kiosk
  • Kiosk works offline
  • Technical Helpdesk support
  • Training webinars and material

 Download Price List

  Or Click Here to Get a Quote for your feedback needs

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Customers Love Us

"Gaining feedback at the point each aspect is experienced gives us a more accurate insight into customer attitude and opinion. The touchscreen survey kiosks give us the opportunity to engage with everyone who is on site."
Becky Humphries
Genting Arena
"Our work with ViewPoint enables us to really know what our patients and carers think. Beyond the FFT we also gain great insight from patient surveys that are co-designed to provide highly accessible means for patient responses."
Hayley White
Patient Experience Officer with Royal Free and Barnet and Chase
"ViewPoint’s solution was quick and easy to install… it’s been invaluable in enabling us to capture, track and report on our customer’s opinion, and gain insights that help us improve the student, staff and customer experience."
Mark Potter
Head of Service Delivery, Warwick University

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