"ViewPoint has become an essential business tool for everyone in the team. Everything we do is geared towards improving service - and ViewPoint really helps us take the customer service bar to new levels.
"We use the CRT kiosks at a variety of venues - including the University's nursery and swimming pool. They are easy to use and have delivered considerable benefits. We're big fans."
Richard Handscombe, Head of Marketing at the University of Leeds.
The University of Leeds is one of hundreds of organisations to benefit from a significant reduction in its customer insight costs and the amount of staff time spent administering surveys. With ViewPoint, they are seeing the quality of the Survey Kiosk feedback sourced from customers, students and members of the public improve dramatically.
ViewPoint software can sit on a range of survey devices, which we can supply as a total survey solution. Alternatively you may have your own devices where our ViewPoint app could be loaded. As strategic partners of IBM and Toshiba, their hardware is included in our range of kiosk options. The IBM AnyPlace Kiosks are known as 'retail hardened' meaning they're tough and can withstand knocks, having a life span in excess of 7 years.
Our touch screen feedback system includes other multi-mode options.
For more details on interactive kiosk packages click here to contact us
Read more about Survey Kiosks here
Read more about Smiley Surveys here
“ViewPoint’s feedback solutions have been invaluable…(they) have given us a simple yet powerful set of consolidated, near real-time customer data to enhance the overall experience and help us make real improvements to our service offering.”