The link between student satisfaction, recruitment and financial performance is proven which is why an increasing number of HE establishments are turning to our smart student feedback solutions.
Student feedback is effective with ViewPoint. Relying on annual, national surveys won’t give you what you need, but gaining daily student experience feedback is powerful. Keep your finger on the pulse with ‘always-on’ real-time feedback solutions, that provide you with a constant flow of actionable data.
We work with universities in the UK and internationally, from open days to libraries, sports facilities to catering - ViewPoint student surveys and feedback is improving the student experience.
Increase student feedback response rates
Enable action to improve your league table rankings
Identify issues in real-time to highlight sources of dissatisfaction
Monitor wellbeing or others important measures
Show your students that you’re listening and acting on what you hear
"ViewPoint’s in-the-moment surveys are appealing to our students because they can answer them quickly and easily.
We want to understand the entire student journey, and immediate feedback is key."
"We conducted some research to find out why people leave feedback, and gave options for future feedback systems. Using images, we showed the options available to us. The ViewPoint touchscreen was the overwhelming favourite amongst the staff, students and visitors we asked."
“As responses are collected and analysed in real time, service managers are far better placed to react to feedback quickly."