Students need an environment in which to thrive; a place to enjoy with access to facilities and resources that support their development and growth.
A high-quality student experience leads to outstanding achievement, progression and employability outcomes for all.
In-the-moment feedback, directly from your students, will help you to develop a provision that enhances their student experience on your campus.
What do your students think and say about your university?
Finding out what your students really think isn't easy, but our solution helps you get closer to them & find out where the weaker areas of the student experience lie.
Use feedback to make events more effective to ensure recruitment targets are met.
Open days and faculty events can utilise live alerts to respond to service issues in real time .
Recruitment teams can report on visitor "intent to apply" through simple rating questions.
Monitor referral services to ensure your students are getting the services they deserve.
Ensure students have the necessary access to well-being services and employment opportunities through monitoring awareness and usefulness of the available services.
We work with universities in the UK and internationally, gaining feedback on all aspects of the student journey from open days to libraries, sports facilities to catering.
With ViewPoint's help you can:
Increase quantity and quality of feedback from your students
Create experiences that boost you up league table rankings with a reputation for delivering excellence
Identify issues in real-time to highlight sources of dissatisfaction
Show your students that you’re listening and acting on what you hear
"ViewPoint’s in-the-moment surveys are appealing to our students because they can answer them quickly and easily.
We want to understand the entire student journey, and immediate feedback is key."
"We conducted some research to find out why people leave feedback, and gave options for future feedback systems. Using images, we showed the options available to us. The ViewPoint touchscreen was the overwhelming favourite amongst the staff, students and visitors we asked."
“As responses are collected and analysed in real time, service managers are far better placed to react to feedback quickly."