ViewPoint feedback devices enable you to track how satisfied staff, customers, patients, visitors and students are through the use of engaging surveys that upload results in to your secure dashboard in real time. Your dashboard is accessible 24/7 allowing you to monitor results and live alerts can be enabled to notify you of issues as they occur - directly to your inbox.
Feedback devices are an ideal way for your customers to tell you if they are happy with the touch of a button - Green smiley face for happy, red for not happy and a range in between to provide a scale of satisfaction. Every touch of the button is fed in to the ViewPoint customer experience platform, where data is presented in a secure interactive dashboard - giving you all your happiness information at your fingertips - 24/7. Call or email us to chat about what you want to achieve.
Our feedback devices are working for many organisations internationally - and our popularity is fueled by their ability to deliver hour by hour satisfaction reporting in an instant. ViewPoint feedback kiosks are finding out if customers are happy as they step off the tube, cruise the med, receive healthcare or are popping down to their local supermarket; there really are endless possibilities for in the moment feedback.
For surveys designed to engage we provide the flexibility for you to choose what the feedback screens look like, Smiley faces, Stars, Buttons, Thumbs, Widgets or Oojamaflips or let us do it for you.
Retro, contemporary, serious or fun - ViewPoint can help
All survey types are compatible with the full ViewPoint 'push button' feedback terminal range.