Push Button Feedback Devices

Push Button Feedback Device

Whether you call it feedback or a survey we make it easy for people to tell you what they think.

ViewPoint helps you get feedback at the "Push of a Button"

Free EBOOK: How to get more feedback

    Complete survey solutions for business improvement

    Use ViewPoint's touchscreen terminals to capture customer and staff experience data.

    ViewPoint Pulse CT being used in a coffee shop

     The complete package solution includes:

    • Innovative, attractive feedback kiosk of your choice
    • Your Survey. Your way - No templates, you're in control!
    • No fuss upload - Your feedback is ready to analyse & report on in real time. 
    • Unwavering customer support there to help you. Always.

     

     


    Download the ViewPoint Product guide :

    ViewPoint Product Guide


     

    Capture  Analyse  Improve

     

    Customer and Staff happiness is important!

    ViewPoint push button devices enable you to track how satisfied staff, customers, patients, visitors and students are through the use of engaging surveys that upload results in to your secure dashboard in real time. Your dashboard is accessible 24/7 allowing you to monitor results and live alerts can be enabled to notify you of issues as they occur - directly to your inbox.  

     

     

    You can get a push button rating survey quote here

    Element 2019 Stars Transp-1

     Stars for push button feedback rating

    Like the look of smileys? Get a Touch Screen smiley device quote here 

    Touchscreen view of Pulse push button feedback terminal

    ViewPoint Smiley Buttons


     

    Know when your customers are Happy... or not!

    Feedback devices are an ideal way for your customers to tell you if the are happy with the touch of a button - Green smiley face for happy, red for not happy and a range in between to provide a scale of satisfaction. Every touch of the button is fed in to the ViewPoint customer experience platform, where data is presented in a secure interactive dashboard - giving you all your happiness information at your fingertips - 24/7.  Call or email us to chat about what you want to achieve. 

    Our push button feedback devices are working for many organisations internationally - and our popularity is fueled by their ability to deliver hour by hour satisfaction reporting in an instant.  ViewPoint feedback kiosks are finding out if customers are happy as they step off the tube, cruise the med, receive healthcare or are popping down to their local supermarket; there really are endless possibilities for in the moment feedback.

     Please get in touch for a quotation and more information.

    Contact Us Now

    Your survey 
    - Your way!

    For surveys designed to engage we provide the flexibility for you to choose what the feedback screens look like,  Smiley faces, Stars, Buttons, Thumbs, Widgets or Oojamaflips or let us do it for you.Smiley push button survey screen options

    Retro, contemporary, serious or fun - ViewPoint can help

    All survey types are compatible with the full ViewPoint 'push button' feedback terminal range.

     

    View the full kiosk range available from ViewPoint :
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    Customers Love Us

    "The customer survey information tells us accurately what our customers and shoppers are thinking. The solution lets us deliver real value to our store owners, giving them instant feedback to help sustain the highest standards of customer service."
    Susannah Hart
    Communications Manager, Specsavers
    "Such low-cost and yet high-value feedback is immensely helpful in getting closer to our customers. Being able to respond to their expectations will help to keep Shoe Zone ahead of our competition."
    Naomi Shefford
    Marketing, Shoe Zone
    "ViewPoint’s solution was quick and easy to install… it’s been invaluable in enabling us to capture, track and report on our customer’s opinion, and gain insights that help us improve the student, staff and customer experience."
    Dove Venanda
    HR Manager, Company name

    Real-time feedback is a potent driver of success

    10 Reasons To Use Real-Time feedback