Community Pharmacy Patient Questionnaires - CPPQ Solutions

We take care of your annual CPPQ survey with the rental of a touchscreen - ready to go with the patient questionnaire. Delivered, collected plus your auto report.
    Pharmacy surveys CPPQ feedback

    Pharmacy solutions

    We'll give you guidance in order to obtain good response rates and after the three week rental period, we will send you the results in the format you need to report them. It really is that simple!

    Since 2007, our customer experience feedback solutions have been helping pharmacists meet this statutory obligation – quickly and cost-effectively.

    CPPQ pharmacy survey questionnaireCPPQ Kiosk Benefits Include

    • Time saving - quick for people to complete the survey, and no effort on your part to collate and analyse the responses
    • We will help you achieve the required CPPQ response rates
    • Delivery and collection of a robust and attractive touchscreen device, floor standing or counter top.
    • All age groups and abilities can use the kiosk, and it will appeal to more of your customers than a paper survey
    • You can trust the results as inaccurate or false responses (such as children playing around) are automatically quarantined by our Valid8 software
    • The support of our friendly and knowledable team, who have experience helping many other pharmacies

    To rent a touchscreen device for your CPPQ survey or to learn more, just call our friendly team on 024 7660 8833 or use the contact form


    Customers Love Us

    “Seeing the feedback through fresh eyes, away from the pressures on the ward we could really see how our processes were not fit for us OR our patients… we designed a new model the whole team could get behind. The difference has been amazing. The atmosphere has changed, and is commented on by regular visitors to the ward.”
    Claire Boothroyd
    Ward Manager, Mid-Yorks NHS Trust
    "ViewPoint have provided an exciting and creative way to engage young children in their healthcare experience."
    Kath Evans
    Experience of Care Lead, NHS England
    "Our work with ViewPoint enables us to really know what our patients and carers think. Beyond the FFT we also gain great insight from patient surveys that are co-designed to provide highly accessible means for patient responses."
    Hayley White
    Patient Experience Officer with Royal Free and Barnet and Chase


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