• CRT ViewPoint, Orchard Court 2, Binley Business Park, Coventry
  •  02476 608 830 
touch screen podiums for customer feedback

Conference feedback proves a winning formula

The 2017 European Healthcare Design Congress & Exhibition, provides an interdisciplinary forum for over 480 policy advisors, researchers, and practitioners from around the globe. Delegate feedback from over 50% of attendees was achieved and both real-time touch screen kiosks during the event - and an online reflective survey following the conference, provided actionable insight for the organisers.

ViewPoint Pulse feedback device

Introducing the ViewPoint Pulse

The new ViewPoint Pulse is a stylish, portable 10” feedback kiosk designed to ease thoughts and opinions from customers or employees in-the-moment.

A fresh new look : ViewPoint by CRT

First day of Spring and a fresh new look

It’s been months in the making but we’re able to release our new look and feel today. We’re at an exciting stage of growth in a market that’s looking for easy ways to engage with their customers, service users and employees. The new ViewPoint logo, opinion bubbles and brand colours all combine to communicate a spring-fresh feeling.

 CRT ViewPoint platform fresh new look

CRT enrich user experience with a fresh new look to ViewPoint

  • New dashboard interface – shows a snapshot of all activity 
  • Intuitive design – making it simple and efficient to use
  • Responsive images – Build in graphics to surveys quicker and easier than ever before
  • Single sign-in for all areas of ViewPoint including survey creation
  • New survey creation tool that includes drag and drop functionality
ViewPoint CX Platform Upgrade

Second Generation ViewPoint CX Platform Upgrade

CRT, a leading UK based provider of in-the-moment, multi-channel feedback, has launched a new suite of tools as part of its ViewPoint™ customer experience platform upgrade.

what become of the feedback who just wanted to be heard?

Feedback SOS at OSS - The University of Hull 'one stop shop'

Last week CRT were invited to attend the AskHU One Stop Shop (OSS) 2016 event at the University of Hull. The event’s objective was to bring together Student Services teams from across the country to discuss, share and review student services provision best practice. The focus of the 2016 event was how to help, understand and support students; as both learners and customers.

Student Survey Success whitepaper available to download now.

[Whitepaper] Successful Student Surveys

Free whitepaper available to download now. This whitepaper has been created to help universities understand their students better. The guide examines the stages of survey creation and prompts the key issues to consider when designing questions.