Helping you capture customer feedback
Whatever your customer feedback requirements we have a capture method suitable. Our multi-channel feedback solutions are integrated with our award winning ViewPoint CX Platform, designed for ease and speed of use.
Read more about capturing customer feedback in our E Book "Methods for Measuring Satisfaction & Increasing your Feedback Reach"
Finding the perfect capture method requires careful consideration of the type of feedback you require, who you are capturing feedback from and where you wish to capture it. CRT’s expert team can help you to choose the capture method that will deliver the quality and quantity of responses you need.
CRT’s solutions include Touchscreen Kiosks, Touch screen tablets, Online, Paper, Telephone and Text messaging. All feed in to CRT’s ViewPoint platform, collating all the responses together - regardless of how they were captured.
Customer Feedback Channels
Read more about each of the channels :
- Touch Screen Kiosks
- Touch Screen Tablets - including iPad, Android and Windows tablets
- Online Surveys
- SMS and Smartphone Surveys
- Telephone Surveys
- Paper Surveys