Employee working at a desk

Employee experience solutions

Identify the key drivers of engagement and loyalty to build strong teams, increase productivity and reduce employee churn.

Smart solutions for happy employees

Smart solutions for engaged and happy employees

Your employees create the beat of your organisation. Happier employees create a stronger beat.

Feedback from employees identifies when and where happiness drops, giving you much needed insight to react to the issues quickly.

 

Our Solutions

  • Increase employee commitment, motivation and morale.

  • Understand what is needed to create an environment where your employees can flourish.

  • Identify and develop high performers.

  • Capture your teams' ideas so you can harness them.

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ViewPoint Pulse asking the question - how was your day?
Happy, sad & indifferent customer

Want to talk?

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Our approach

Capture, Analyse, Improve – smart and seamless solutions from feedback capture right through to service improvement. We’re your one stop feedback shop.
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1. Capture
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2. Analyse
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3. Improve
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Customers Love Us

Don't take our word for it. Here are a few comments from our customers.

"The customer survey information tells us accurately what our customers and shoppers are thinking. The solution lets us deliver real value to our store owners, giving them instant feedback to help sustain the highest standards of customer service."

Susannah Hart
Communications Manager, Specsavers

"Such low-cost and yet high-value feedback is immensely helpful in getting closer to our customers. Being able to respond to their expectations will help to keep Shoe Zone ahead of our competition."

Naomi Shefford
Marketing, Shoe Zone
"ViewPoint’s solution was quick and easy to install… it’s been invaluable in enabling us to capture, track and report on our customer’s opinion, and gain insights that help us improve the student, staff and customer experience."
Mark Potter
Head of Service Delivery, Warwick University
“Seeing the feedback through fresh eyes, away from the pressures on the ward we could really see how our processes were not fit for us OR our patients… we designed a new model the whole team could get behind. The difference has been amazing. The atmosphere has changed, and is commented on by regular visitors to the ward.”
Claire Boothroyd
Ward Manager, Mid-Yorks NHS Trust

want to get more feedback?

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Read our blogs