• CRT ViewPoint, Orchard Court 2, Binley Business Park, Coventry
  •  02476 608 830 

About Us

CAPTURE | ANALYSE | IMPROVE™

CRT ViewPoint - we help our customers know their customers better™

 

We are customer, employee, student and patient survey feedback specialists.

We specialise in “in-the-moment” feedback, providing you with the ability to identify issues

and concerns in real time, giving you the information you need to act swiftly and

proactively so that concerns are resolved before they become complaints.

Read more about feedback packages here

ViewPoint

 

Our ViewPoint platform supports multiple data input channels including kiosk, tablet, SMS, mobile, telephone and paper.

We have US and European patents for our industry leading validation system which provides our customers with the assurance of high quality and reliable data.

We employ powerful analytics, including sentiment analysis, and provide flexible, dynamic dashboards and reporting.

We can meet all your feedback needs.