Understand quality of care from your patient’s perspective
Turning feedback into service improvement has never been easier. Incorporate feedback into every business decision to improve customer (or patient, student, employee or delegate) satisfaction and loyalty – and grow your bottom line.
“ViewPoint’s solution was quick and easy to install… it’s been invaluable in enabling us to capture, track and report on our customer’s opinion, and gain insights that help us improve the student, staff and customer experience"
"Seeing the feedback through fresh eyes, away from the pressures on the ward we could really see how our processes were not fit for us OR our patients… we designed a new model the whole team could get behind."