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Managed Services

By taking advantage of our Managed Service, you can take care of all aspects of your engagement, insight and feedback needs in a highly cost effective and efficient way.

As the UK’s leading supplier of automated customer, patient and stakeholder ‘point of experience’ solutions, CRT is uniquely placed to offer expert support in the short, medium and longer term.

This means CRT can conduct long term in-depth or snapshot research projects on your behalf. We get to the heart of the matter whilst working alongside you. The beauty of our Managed Service is that you remain in control and choose the extent of our involvement – but CRT makes it happen for you.

A wide range of options are available, including:

  • Many of our clients elect to use our Managed Services as it releases staff and allows them to focus on core functions without getting tied up with the analysis and interpretation of data
    Research consultancy and support
  • Survey design
  • Survey language translations
  • Device logistics management
  • Survey analysis
  • Bespoke reports and dashboard reporting
  • Action planning and quality improvements

Many of our clients elect to use our Managed Services as it releases staff and allows them to focus on core functions without getting tied up with the analysis and interpretation of data.

If you’re still not sure what solutions you need, please get in touch with our team of experts. We can assess your needs and make appropriate recommendations, so you have a service that caters for your specific needs.