CRT provide a range of easy-to-use survey devices and multi channel feedback options for capturing high volumes of accurate feedback throughout the service experience.
Our multi channel data capture solutions are integrated with the ViewPoint Research Control Suite (RCS) - our unique survey solution, designed for ease and speed of use.
Our range of devices and other service experience feedback channels enable you to capture feedback at any point in time. We have special devices and technologies for community field work, hospital environments, retail stores, automotive and leisure environments.
If required, we can also import data from existing channels, such as transactional data or staff surveys, for benchmarking, comparisons and deeper analysis and reporting as required.
CRT can advise on a standard off-the-shelf package or a bespoke organisation-wide solution.
Contact us for a free consultation by phone or meeting.