• CRT, Orchard Court 2, Binley Business Park, Coventry
  •  02476 608 830 

CRT Health - Patient Experience

Patient Experience Feedback Solutions

Patient Experience - why choose CRTHealth?

There are good reasons why the Head of Quality Improvement at Central Manchester University Hospitals says: "CRT consistently delivers a top class service."  We're doing ground-breaking Patient Engagement work with the NHS, including NHS England.

We can provide a total solution to Patient Experience tracking, the FFT and Quality Improvement programmes. Here are four reasons to talk with us:

  • Trust  - our unique, patented survey software quarantines nonsense responses, giving you the confidence in your patient feedback data.
  • Quality - our advanced real-time reporting is unmatched.  The options for presenting and relaying patient feedback data are limitless. This includes free reporting options.
  • Relationships - we'll place your needs at the centre of everything we do. Our customers love us - and we love them back!
  • People - you'll have a supportive team of patient insight experts, world-class software specialists, experienced project managers and customer care professionals behind your success.  

For a friendly discussion with us call 02476 608830 or email us here

More than 70 NHS trusts together with private healthcare providers currently benefit from our tailored patient feedback packages.

Giving every Patient a Voice

We provide a multi-channel patient survey solution, which means that patient feedback is captured in a variety of ways and held in one central hub - our online platform called ViewPoint - for ease of management and reporting. Feedback mediums include:

This includes cost-effective solutions for the Friends and Family Test.

A Patient Feedback solution tailored to you

In order to recommend the best package of solutions and services for your organisation, we'll begin by listening to you. Then we'll draw on our experience of working with hundreds of other health professionals and suggest what would work best. These include self-serve survey solutions, managed services, or a blend of both.

  • For a friendly discussion please contact us

  • To read about Quality Improvement click here

  • Download our Health Brochure PDF below:

Download our CRTHealth Brochure