Throughout 2012, the CRT Academy will be holding regional workshops that give you the opportunity to network with other ViewPoint users in order to explore the very lastest in customer feedback best practices – and share key learning from within your own organisation. With prices starting at *£295 per delegate,...
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CRT sponsors UK patient experience awards
Customer Research Technology, the UK’s leading provider of ‘point of experience’ survey, feedback and engagement solutions to the NHS, has become the flagship sponsor of the 2011 Patient Experience Network National Awards (PENNA). High quality entries to the only dedicated awards programme to celebrate patient experience excellence demonstrates the vigour...
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CRT Directors raise £800 for UK cancer charity
TWO Directors from Coventry-based Customer Research Technology have been thanked for their fundraising efforts on behalf of the UK’s leading cancer charity. In September, Simon Rowland and Simon Dean – CRT’s CEO and Technical Director – scaled Pointé Percee, one of Europe’s most formidable mountains, in a bid to raise...
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V6 takes engagement to a higher level
The latest version of CRT’s powerful ViewPoint customer and patient insight technology has been launched – and it offers new and existing users an unrivalled range of features. ViewPoint V6 builds on CRT’s growing reputation as a provider of intelligent and intuitive feedback and survey solutions that enables users to:...
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There’s no quick fix in the Trust game!
“Trust” is a relatively small word. But it’s one of the two most important words in the customer dictionary. The other is “respect”. Today, more than ever before, trust is the vital cog that helps a sales team build and maintain a relationship with the people who buy your products....
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