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Patient Experience Feedback and Clinical Audit

Patient experience feedback surveys and trackers

The Patient Experience

We provide highly flexible Patient Experience feedback solutions to more than 70 NHS Trusts and a range of well-respected providers of private healthcare.

By offering innovative and flexible services that help to deliver improved levels of patient care, our award-winning ViewPoint technology has gained an unrivalled track record in helping health service professionals meet the ongoing challenge of delivering an excellent Patient Experience.

This includes providing cost-effective solutions for the Friends and Family Test.

Patient Experience Feedback - track record

By catering for the needs of so many healthcare teams and partnering with Ipsos MORI health, we have developed an intimate understanding of why 'patient choice' drives service excellence in health care.

Our friendly patient experience solutions deliver significant returns on investment, allowing our healthcare partners to focus on providing world-class patient care. We take care of everything by consulting with you and delivering what you need.

Utilising the latest patient feedback terminals, survey tablets, online surveys, paper surveys and other innovative technologies, together with bespoke reporting and dashboards that provide ward to board level information, your organisation can now access the very best real-time quality improvement information directly from patients themselves.

...and when it comes to Customer Care we are here for you. Read more.

Please contact us for a friendly discussion.