Customer Experience Feedback and Analysis

Real-Time Customer
Feedback Solutions

Live Reporting for Customer Experience Feedback Solutions

Live Reporting Improves
Service Delivery

  • Patient Experience Feedback, FFT and Audit

    Patient Experience

    Patient Experience Feedback Surveys and Clinical Audit

  • Visitor and Customer Feedback System

    Public Engagement

    Public Engagement and Real Time Visitor Feedback

  • Customer Experience survey and feedback solutions

    Customer Feedback

    Customer Experience Tracking and Analysis

CRT's Clients Include

Real-time Customer Experience Feedback Solutions

The experience of giving feedback is often tedious, but we don’t believe it should be. That’s why we’ve developed ViewPoint™ - a customer experience feedback platform that makes giving feedback easy. What’s more, our analytical tools deliver accurate real-time reporting in almost unlimited ways. You see what you want to see, when you want to see it.

Have all your customer or patient experience feedback in one place, gain insights quickly, improve service, inform strategy. And our experts are on hand to fully support you. We’d love to hear from you, so please call 02476 608830 or click here.

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Latest Articles

17th October
Capturing really good, useful and informative customer or patient feedback has become a must-have requirement for leading and caring customer-centric organisations.
11th September
If we really want to know what our customers are experiencing, good, bad or indifferent, then we have to ask the question: why?
10th September
The Harvard Business Review (HBR) identified significant potential drawbacks with customer survey techniques that focus on single points of customer contact.