Customer Experience Feedback and Analysis

Real-Time Customer
Feedback Solutions

Live Reporting for Customer Experience Feedback Solutions

Live Reporting Improves
Service Delivery

  • Patient Experience Feedback, FFT and Audit

    Patient Experience

    Patient Experience Feedback Surveys and Clinical Audit

  • Visitor and Customer Feedback System

    Public Engagement

    Public Engagement and Real Time Visitor Feedback

  • Customer Experience survey and feedback solutions

    Customer Feedback

    Customer Experience Tracking and Analysis

CRT's Clients Include

Customer Experience Feedback Solutions

The experience of giving feedback is often tedious, but we don’t believe it should be. That’s why we’ve developed ViewPoint™ our real-time multi-channel customer feedback solution that makes giving feedback easy. What’s more, our analytical tools deliver accurate real-time reporting in almost unlimited ways. You see what you want to see, when you want to see it.

Have all your customer or patient experience feedback in one place, gain insights quickly, improve service, inform strategy. And our experts are on hand to fully support you. We’d love to hear from you, so please call 02476 608830 or find out more about us.

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Latest Articles

16th February
The Institute of Customer Service announces fall in customer satisfaction for fourth consecutive year.
05th January
It's easy to read the latest Cx blog and attend the next Cx conference, but what matters most is that you're doing everything possible to ensure your customers are consistently experiencing a great service
10th December
In recent years, an industry has grown around the collection and analysis of patient experience and satisfaction feedback. But how reliable is this data?